About Me
Computer Repair & Technology History
(January 1, 2009 - Current) Computer Support Specialist for Taylor PC Tech
(December 7, 2012 - Current) Outreach Center Technician / Student Services for WITC-Hayward Outreach Center
Information Technology College History
University of Wisconsin Stout
(January 21, 2018 - May 15, 2020) Received my Bachelor of Science degree in Information and Communication Technologies with a Minor in Web Technologies.
UW-Stout's Bachelor of Science degree in Information and Communication Technologies (ICT) provides a flexible program for technical college graduates to transfer credits, and working professionals to build upon their previous education. Our diverse curriculum, endorsed by UW-Stout's ICT industry advisory board, includes information technology (IT), telecommunication, management and business courses with emphases in: Networking, Media, Technical communications, Web management, Enterprise systems, Leadership development.
Wisconsin Indianhead Technical College
(August 25, 2008 - May 13, 2011) Received my Associate of Applied Science Degree for Information Technology - Computer Support Specialist.
WITC's Information Technology - Computer Support Specialist work with businesses and individuals to evaluate needs and choose and set up computer hardware and software. This program prepared me to install, upgrade, and troubleshoot a variety of computer hardware and software.
Course History
Spring 2020
DMT-485 Search Engine Optimization
DMT-475 Dynamic Web Technologies
Fall 2019
INMGT-400 Organizational Leadership
Summer 2019
BUINB-260 International Business
BUMKG-330 Principles of Marketing
Spring 2019
ICT-355 ICT Systems Analysis and Design
DMT-275 Web Production and Distribution
Fall 2018
PHIL-220 Multicultural Philosophy
ICT-305 Information Systems for Enterprise
Summer 2018
Photo-130 Intro to Still & Moving Image Photography
Spring 2018
ICT-100 Intro to ICT (Information and Communications Technlolgies)
Spring 2011
Case Projects in Information Systems
Fall 2010
Cisco Routing Protocols/Concep
Summer 2010
Spring 2010
Fall 2009
Summer 2009
Spring 2009
Hardware/Software Installation
Fall 2008
Computer and Internet Concepts
Summer 2008
Degrees
University of Wisconsin Stout
Bachelor of Science Degree in Information and Communication Technologies
Menomonie, Wisconsin | 5/15/2020
Wisconsin Indiandhead Technical College
Associate of Applied Science Degree in Information Technology - Computer Support Specialist
Rice Lake, Wisconsin | 5/13/2011
Certifications
Microsoft Certifications
Microsoft Office Specialist - Access 2016
12/18/2018
Microsoft Office Specialist - Excel 2016
08/07/2018
Lenovo Certifications
Lenovo IdeaPad Systems Hardware Service Training (RFSW1030EN-R1)
08/26/2013
FS “How To” Training (RFSW1185)
08/26/2013
I Am Lenovo Culture & Branding(RFSW1200)
08/26/2013
Lenovo Idea Systems Hardware Service Training (RFSW1020EN-R1)
08/26/2013
Lenovo Idea Systems Service Training Basics (RFSW1010EN-R1)
08/23/2013
IBM Certifications
IBMRTD07 Notebook Exam
08/12/2013
IBMRDD07 Desktop Exam
08/09/2013
IBM Service Delivery Overview Exam
08/08/2013
IBM Customer Satisfaction – Business Conduct 2009
01/10/2013
Sony Certifications
Intro to Sony Service & LCD TV Basics
01/09/2013
Sony TV BX300 Panel Replacement
01/09/2013
Sony TV Software Updates
01/09/2013
Service Excellence 2010
01/08/2013
Dell Certifications
Foundations 2010 Portables Certification (ID 2003) - Dell Certified Systems Expert (DCSE)
01/09/2013
DCSE Customer Induced Damage (English Spanish Portuguese) - Acknowledgement (Cert ID: 3053) - Dell Certified Systems Expert (DCSE)
01/09/2013
DCSE Microsoft Windows 8 - English / Deutsch (Cert ID : 3086) - Dell Certified Systems Expert (DCSE)
01/08/2013
DCSE OnSite Troubleshooting (Cert ID : 3028) - Dell Certified Systems Expert (DCSE)
01/08/2013
Foundation 2010 Desktops Certification (DCSE Cert ID 3016) - Dell Certified Systems Expert (DCSE)
01/08/2013
Cisco Certifications
CCNA Exploration: Network Fundamentals
01/14/2009